Why Choose Durowin

Durowin products are highly functional in nature because of being waterproof, fire retardant, termite proof, thermally insulating, acoustically insulating and maintenance free..

Pre Order Process

Once you are connected with our sales executive, they will set up a meeting at the site where the installations of products are required. The sales personnel will discuss in detail the illustrations and drawings to ascertain the actual requirements of design, hardware, finish and glass to be installed. Our executive will thoroughly examine the apertures and will take note of all the measurements required by the design team.

Installation Process

Our installation supervisor will visit the site for a thorough inspection to ascertain that the site is clear of all debris and that no masonry or civil work is left or required and the site is ready for uPVC Windows & Doors System, PVC Doors, WPC Doors installation. The process of installation will commence as soon as the site is clear of obstructions and is conducive to hassle free installation work.

Customer Service

At Durowin we strive to produce superior quality of products coupled with personalized customer service. All uPVC profiles of Durowin come with a 10 year warranty and 1 year warranty for hardware items used. In case of any unexpected problem, we at Durowin have defined customer service practices, in order to resolve the queries of all our customers in minimum possible time.

End to End Support

In case of any parts replacement, or alignment issues we ensure to resolve the same within 72 hours and if due to some unforeseen factors where a part is not readily available, we ensure to keep our customers updated about the expected timelines. In case of issues pertaining to glass pane breakage, our technician will note the accurate measurements and the order for glass will be placed. Delivery of the glass normally takes a minimum of 10 – 12 days.